Refund Policy

Nagathihalli Cine Creations Private Limited

Effective Date: April 1, 2024

At Nagathihalli Cine Creations Private Limited, we strive to ensure your complete satisfaction with every purchase. If you are not satisfied with the product, you may request a refund under the following conditions:

  1. Eligibility for Refunds:
    • Refund requests must be made within 14 days of receiving the product.
    • The product must be in its original condition, unused, and in the original packaging.
  2. Process for Refunds:
    • To initiate a refund, please contact our customer service at nagathihalli.chandrashekhar@gmail.com or call +91 9900 555 255.
    • Provide your order number, reason for the refund request, and any supporting documentation or photos.
    • Upon approval of your refund request, you will receive instructions on how to return the product.
  3. Refund Method:
    • Refunds will be processed to the original method of payment within 14 business days of receiving the returned product.
  4. Non-Refundable Items:
    • Gift cards, downloadable software products, and items marked as non-returnable are not eligible for refunds.